AT&T Nation 450 Rollover Minutes

Average customer rating: 2.5

Best signal, best phones
Cingular does not stand by their products, services and information

Listmania:

Wireless items

AT&T Nation 450 Rollover Minutes

Manufacturer:
Product Group: Wireless
Binding: Wireless Plan
ASIN: B000B75CJ6

Related Categories:

Light Use: 100 to 499 min

| Service Plans | Cell Phones & Service

Product Description

Nation 450 Rollover & 5000 Night/Weekend & Unlimited Mobile-To-Mobile Minutes

Customer Reviews:

Best signal, best phones.......2006-11-29

In working in the communications industry, I do have to say that with ALL carriers there will be problems. No one network is perfect all the time. BUT what I will say is that I have few dropped calls and no extended network outages. When compared to my friends who have other carriers, I always have the best signal, and many times I am the only one with ANY signal. (I am in the western Washington area) I also have to say whenever there is a new phone out that catches my eye, it always seems to be available with Cingular. I have also had Sprint and T-mobile in the past and I have to say, that although they all were pretty complicated, my Cingular bill is the least confusing, and when puzzled, a rep was always more than happy to break it down with me.

Cingular does not stand by their products, services and information.......2005-09-09

When I first joined, I called customer service about roaming. They informed me that if my phone said "ROAM", then I was roaming, otherwise I was not.

Recently I had large roaming charges, although my phone never said "ROAM". Cingular refused to remove any of the charges for the following reason (in an email):

"We see that all the charges applied to your account are valid charges. The actual rates charged will be determined by the information contained in our billing system, not based on the phone's display. Hence, we would not be able to apply any credits against the roaming charges. "

We went back and forth several times, but Cingular stuck by their reasoning. All they did was thank me for my loyalty and wrote a half page marketing blurb about how they are a top service provider and how I can upgrade my phone and service. Unbelievable.

Do not go with Cingular. In the event you love them or one of the phones they offer, then first ask yourself several questions.

1. How will you exactly know when you are roaming?
2. How will you know if information provided by Cingular is accurate?
3. Do you want to buy Cingular phones that Cingular will not stand by?
4. Are you ready to understand billing software and systems?
5. Are you ready to deal with a company who can't take responsibility for products, services and information it provides?

Don't waste your time with Cingular.

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